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Panama Canal Tours. Pacific Queen.

Safety Protocols

Panama is preparing to welcome international travelers. Visit Panama has implemented biosecurity protocols that ensure the safety of both travelers and locals as the destination reopens for tourism and business travel. Learn about this protocols by visiting the following link:

Safety guidelines for your next trip to Panama

Health and Safety Protocols

Panama Canal Tours aboard the Pacific Queen

Hand Sanitizer
Masks
Temperature Control
Physical Distancing
Food & Beverages

CHECK IN

  • While waiting in line for check in, please follow the signs to keep a 2-meter distance from other passengers.
  • Our staff will hand a color wristband to the passenger. The passenger must put his wristband before boarding the vessel or bus transportation.
  • We have available alcohol-based hand sanitizer at the check in counter.
  • All employees and passengers must wear a facemask before boarding and during the tour.

NORTHBOUND TRANSIT

  • Passengers will go through temperature control before boarding the vessel with a digital thermometer. Maximum temperature 37°C for entry.
  • Should not have any visible symptoms of COVID-19.
  • Each passenger should clean its shoes by stepping in a disinfectant mat before entering the vessel.
  • Each passenger should clean its hands with the alcohol-based sanitizer before, during and at the end of the tour. We have installed in the different decks hand sanitizer dispensers.
  • Keep a physical distance of 2 meters throughout the tour.

SOUTHBOUND TRANSIT

  • Passengers will go through temperature control before boarding the bus transportation with a digital thermometer. Maximum temperature 37°C for entry.
  • Should not have any visible symptoms of COVID-19.
  • Each passenger should clean its shoes by stepping in a disinfectant mat before entering the vessel.
  • Each passenger should clean its hands with the alcohol-based sanitizer before, during and at the end of the tour. We have installed alcohol gel dispensers in the different decks.
  • Keep a physical distance of 2 meters throughout the tour.

BUS TRANSPORTATION

  • Our buses are sanitized before and after each transfer.
  • Seats marked with an “X” will not be available in order to comply with physical distance requirement.
  • Alcohol-based hand sanitizer is available throughout the transfer.

FOOD AND BEVERAGES ONBOARD

  • Alcohol-based hand sanitizer will be available before entering the dining area.
  • Meals are handed pre-packed with a sealed cutlery package.
  • All beverages included and for sale are bottled.
  • In the dining area, seats marked with an “X” will not be available in order to comply with the physical distance requirement.
  • The tables and seats will be sanitized before and after each use.

PANAMA MARINE ADVENTURES PERSONNEL MEASUREMENTS

  • Our personnel has been trained with the protocols and prevention measurements of COVID-19 implemented to provide a safe experience aboard the Pacific Queen.
  • All of our personnel will wear a facemask during the tour.
  • We have created two cleaning teams:
    • Team #1 (crew): is in charge of cleaning the decks, bathrooms and bridge. The first cleaning round will be 30 minutes after boarding and then will be every hour.
    • Team #2 (staff and waiters): is in charge of constantly cleaning handles, counters, doorknobs, bar counter and tables.
  • Bathrooms are equipped with hand soap, paper towels, toilet paper and alcohol based hand sanitizer. Bathrooms will be cleaned every hour.